FAQs

Q: WHY CHOOSE RANDCARE?

A: RandCare is YOUR place where beauty and care meet excellence! Here, you can discover a world of possibilities with wide range of meticulously curated products, ensuring that you find the perfect solutions tailored to your unique needs. From top-notch quality and expert advice to competitive pricing and unbeatable convenience, we're committed to providing you with an exceptional shopping experience that leaves you feeling confident, beautiful, and cared for.

 

Q: HOW CAN I DETERMINE IF A PRODUCT IS SUITABLE FOR MY NEEDS?

A: You can conduct thorough research by reading reviews on RandCare products, and seeking recommendations. Additionally, consider user reviews and ratings to gain insights from others' experiences.

 

Q: DO YOU HAVE LOCAL STORE LOCATIONS?

We at RandCare are offering our products to our customers online. You can reach us on this website or on any social media platform linked below.

 

Q: HOW CAN I CONTACT RANDCARE?

A: You can email us at contact@randcare.com where our customer service team will be happy to help you with whatever you need.

 

Q: WHAT’S THE BEST WAY TO HANDLE SENSITIVE SKIN?

A: When dealing with sensitive skin, it's important to adopt a gentle approach. Start by using mild, fragrance-free products specially formulated for sensitive skin. Prioritize patch testing new products before applying them to your entire face. Opt for a gentle cleansing routine using soap-free cleansers, typically only at night time, and moisturize regularly to keep the skin hydrated. Protect your skin from the sun with broad-spectrum sunscreen and consider lifestyle factors that may contribute to sensitivity. Finally, be mindful of introducing new products and consult a dermatologist if problems persist for personalized guidance and care.

 

Q: HOW DO I TRACK MY ORDER?

A: >Each order is sent with a tracking number that you will receive in an email after your order has shipped. Please click the tracking number provided in the body of your email. If for some reason you have not received that email, it is possible that the email address you provided with your order is old, incorrect or the email has gone to your spam folder.