Shipping Policy

At RandCare, we strive to provide reliable and efficient shipping services for our customers. This shipping policy outlines important information regarding the shipping process, delivery times, fees, and other related details.

1. Shipping Methods and Carriers

We offer a variety of shipping methods to ensure your order reaches you in a timely manner. The available shipping methods may include:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery within 1 business day.

The selection of shipping carriers may vary depending on your location, package size, and other factors. We work with reputable carriers to ensure safe and prompt delivery of your orders.

2. Processing Time

Once your order is received and payment is confirmed, we will process your order within 1-2 business days. Please note that this processing time does not include weekends or public holidays.

3. Shipping Fees

At RandCare, we are thrilled to offer free shipping worldwide for all our Beauty and Care products. Whether you're located across the street or on the other side of the globe, rest assured that your order will be delivered right to your doorstep without any additional shipping fees. Shop with us today and enjoy the convenience of our hassle-free shipping service!

4. Order Tracking

For most orders, we provide a tracking number that allows you to monitor the progress of your shipment. Once your order is shipped, you will receive an email notification containing the tracking information and instructions on how to track your package.

5. Address Accuracy

It is important to provide accurate shipping information during the checkout process. We will not be responsible for delays or misdeliveries caused by incorrect or incomplete address details provided by the customer. Please review your shipping address carefully before finalizing your order.

6. Lost or Damaged Packages

While we take great care in packaging and shipping your orders, unforeseen circumstances may occasionally result in lost or damaged packages during transit. If you encounter any issues with the delivery of your order, please contact our customer support team as soon as possible. We will work with you to resolve the situation and initiate a claim if necessary.

7. Returns and Refunds

For information on our returns and refund policy, please refer to our dedicated Refund Policy page on our website.